Energy is a very exact and precise industry, which tends to mean there are a whole lot of very specific questions about our products and services. So here we have compiled a collection of some of the questions we get asked the most.

If you can’t find an answer below, and still have questions please just get in touch directly and we’ll be happy to help.

Frequently asked questions

How much will I save?

Whilst there is the initial cost to purchasing and installing a solar system, solar power will help reduce your monthly electricity spending by offsetting energy usage in your house.
How much you save per month on your electricity bill is dependant on several factors such as the size of the system you install, how much electricity your system generates, and how much electricity is being used during the day.

Is my House suitable for Solar?

If your roof is in good condition and is not hidden from the sun then you are probably a good candidate for solar. However, we do not recommend installing solar on roofs that are unstable or in poor condition due to health and safety and hazard issues.
Our Solar panels have a life expectancy of over 25 years thus installing them on a roof that may require replacing in the future is not something we recommend.

What size are the Solar Panels?

Most panels are 99.2 cm wide by 164 cm high in size. The size of your entire system is dependant on the available roof space of your property and size of the system you require. Approximately 8m² of roof space is required for 1kW of solar panels.

What will be affected on my roof?

All the Solar PV panels are designed to be mounted on top of new or existing roofs and are not heavy enough to cause any structural problems to your house. However, bolts will be used to secure the solar panels onto your roof and if the panels are removed for any reason in the future, these bolts will remain.

Do solar panels require much maintenance?

Solar photovoltaic (PV) panels require little maintenance. Panels can build up dust and other materials over time but the process to clean your Solar panels is quite alike the way you would clean a window pane. This can be done with soapy water and a soft brush or cloth.

Will the Solar Panels still operate if I have no electricity?

No, Solar panels require you to be connected to the local grid for them to operate. If power to your home/property is cut or down in anyway, the solar panels will not operate. This is a safety mechanism to protect appliances on your property and for the safety of network maintenance personnel.

Will I need planning permissions or other consents?

Solar PV systems generally do not require planning permission unless the property is a listed historic building or located in a conservation area. If your home is on a cross-leased property, you may need consent from other property owners on the cross-lease or approval from your cross-lease neighbors.

Will I need a building consent?

Most Councils take the view that installing a solar PV system is energy work (like installing a heatpump) which means it is exempt from requiring a building consent. However, some Councils don’t. For example, we know Hamilton City Council requires a building consent, whereas Auckland Council, Tauranga City Council, Manawatu District Council, Wellington City Council, Nelson City Council, Christchurch City Council, and Dunedin City Council all allow the installation of solar PV systems without a consent. It is worth checking with your council. Heritage listed buildings or homes in heritage areas will most likely require a building consent.